Quoted before we touch it. Fixed without leaving Ontario.
Sizing, retipping, solder, stone tightening, restringing, batteries and crystals — done at our own bench on S Oregon St. You get the price and the method in writing first, and most work is back in three to five days.
Two benches, one building, no shipping label.
Most stores in eastern Oregon mail your repair to a wholesaler three states away, which is why their quotes are vague and their timelines slip. We keep a working jeweler in the building every day we are open.
Jewelry repair
Rings, chains, clasps and stones
Ring sizing up or down, prong retipping and rebuilding, chain and clasp solder, shank replacement, stone tightening, pearl and bead restringing, rhodium plating and refinishing. Gold, silver and platinum, all worked at our own bench.
- Walk-in welcome during store hours
- Stone check and polish included
- Most work back in three to five days
Watch service
Batteries, crystals and bands
Battery replacement, crystal and gasket replacement, pressure testing, band and bracelet sizing and strap fitting. We also carry a curated assortment of designer watches for men and women, and we will clean and polish a pre-owned piece while it is here.
- Batteries and bands often same day
- Pressure testing after every seal
- Referrals for full mechanical overhaul
Every repair, with what it usually takes
Prices depend on metal, stones and condition, so we quote in person — but here is what to expect on schedule. Rush work is often possible; ask and we will tell you honestly.
Up or down, gold, silver or platinum
2–4 days
Worn prongs rebuilt before a stone is lost
3–5 days
Broken links, jump rings, clasp replacement
2–4 days
Thin or split shanks rebuilt
4–7 days
Checked and tightened as part of every job
Same visit
Knotted restringing on silk
5–7 days
White gold refinished and re-plated
3–5 days
Scratches removed, original finish restored
2–3 days
Fitted and pressure tested
Often same day
Replaced and resealed
Same day–1 week
Links removed, straps fitted
Same day
Hand and machine, inside rings and on lockets
Same day–2 days
Honestly
The few things we send out, and why.
Standard repair, sizing, engraving and appraisal work all stay in this building. Two things do not: full mechanical watch overhauls, which belong with a watchmaker who does nothing else, and laser welding on certain antique or heat-sensitive pieces.
When that happens we tell you before you leave the counter, we tell you who is doing it, and we quote it the same way — in writing, up front. If we cannot do a job well ourselves, we would rather say so than learn on your grandmother’s ring.
Straight answers about repairs
No. Repairs, batteries, cleaning and quotes are walk-in any time we are open, Monday to Friday, 10am to 5:30pm.
It depends on metal, stones and condition, so we look at the piece with you and give you the price and the method in writing before a single tool touches it. If a repair is not worth doing, we will tell you that too.
Yes, and most of what crosses our bench was bought somewhere else. Cleaning and a stone check are free either way.
Standard repair, sizing, engraving and appraisal work all stay in the building. The rare exception is a full mechanical watch overhaul, and we tell you before you leave the counter.
Usually. Bring it in and we will look at it under the loupe with you — antique settings, worn shanks and discontinued patterns are routine work here.
Most repairs are back in three to five days. Batteries, band sizing and engraving are often same day. The list above gives typical timing for each job.
Bring it to the counter. We will tell you what it needs.
Quotes on repair, appraisal and custom work are always free and always in writing. Walk in during store hours or call and we will reply within one business day.
