Everything a jeweler should do — done in Ontario, quoted before we start.
Fifteen services, one bench, one counter. Below is what each one covers, what it usually costs, and how long it takes.
The four things people come in for most
Everything below happens at our bench on S Oregon St. Scroll the column for what each service covers, what it includes, and how long it takes.
Typical
3–5 days
Quote
Written, before we start
Included
Stone check + polish
After
30 days of free adjustments
Repairs
Ring sizing up or down, prong retipping and rebuilding, chain and clasp solder, shank replacement, stone tightening, pearl restringing and rhodium plating. Every repair includes a full stone check and a finishing polish at no extra charge.
Typical
3–6 weeks
Approval
Drawing before casting
Stones
Yours or sourced
Deposit
Half at approval
Custom design
Sketch, wax or CAD model, then casting, setting and hand-finishing at our bench. Ideal for heirloom restyling, one-of-a-kind engagement rings and matching a band to a ring you already own.
Booking
By appointment
Format
Insurer-ready
Pricing
Per item, quoted first
Turnaround
5–7 days
Appraisals
Written valuations for insurance scheduling, estate and probate work, divorce settlement and resale decisions — with measurements, grading notes, photography and comparable market documentation.
Stones
Certified diamonds
Sizing
Free on purchase
Cleaning
Free for life
Special order
7–10 days
Bridal jewelry
Engagement rings, matched wedding bands, anniversary bands and reset heirlooms. Compare certified diamonds and colored center stones in person, under daylight-balanced light, with no appointment pressure.
Every service, with typical timing
Prices depend on metal, stones and condition, so we quote in person — but here is what to expect on schedule.
Watches
Often same day
Engraving
Hand and machine engraving inside rings, on lockets, plaques, flasks and money clips.
Same day–2 days
Bench jeweler on staff
A working jeweler in the building every day we are open — no trade-shop shipping for standard work.
Daily
Diamond jewelry
Studs, solitaires, halos, tennis bracelets and anniversary bands; certified stones sourced to your spec.
In stock & special order
Gemstone jewelry
Sapphire, ruby, emerald, opal, topaz and garnet pieces, including birthstone commissions.
In stock & custom
Gemstones (loose)
Loose diamonds and colored stones brought in for side-by-side comparison before you commit.
3–10 days to source
Estate jewelry
Curated pre-owned and antique pieces, plus restoration, evaluation and consignment of family jewelry.
Rotating selection
Platinum jewelry
Platinum sizing, laser-quality soldering, refinishing and new platinum settings built at our bench.
4–7 days
Silver jewelry
Sterling repair, tarnish removal, chain and clasp work, plus everyday silver pieces and gifts.
2–5 days
Men’s accessories
Wedding bands in gold, platinum and alternative metals, cufflinks, tie bars, money clips, signet rings.
In stock
Giftware
Keepsake boxes, baby gifts, anniversary and graduation pieces — gift wrapped at the counter.
Walk in
Gold jewelry
14k and 18k gold in white, yellow and rose tones — rings, chains, bracelets and earrings, sized and finished at our bench.
In stock & special order
Designer collections
We carry pieces from leading designers in the industry, including Coast Diamond, Fana, Noam Carver, Ostbye, Whitehouse Brothers, CrownRing and Bleu Royale. We also carry Leddel Designs, a third-generation manufacturer of fine diamond and gemstone jewelry. Whether you are looking for a wedding band, an engagement ring or a conversation piece for yourself, we carry the designers you are looking for.
- Coast Diamond
- Fana
- Noam Carver
- Ostbye
- Whitehouse Brothers
- CrownRing
- Bleu Royale
- Leddel Designs
Local bench vs. mail-in vs. chain store
Where you take a repair changes the timeline, the accountability and, usually, the price. Here is the honest comparison.
Where the work happens
Typical turnaround
Quote before work starts
Who you talk to about it
Stone check & polish
Risk of shipping loss
Custom design capability
Straight answers before you come in
Simple work — a battery, a clasp, a chain solder — usually falls between 20 and 70 dollars. Ring sizing in gold typically runs 55 to 130 dollars depending on width and how far it moves; platinum and channel-set bands cost more because of the metal and the stones involved. Every job is quoted in writing at the counter before we begin, and the quote is what you pay.
Most in-store repairs are finished in three to five business days. Battery changes, ring cleaning and many engraving jobs are same-day. Full custom design runs three to six weeks from approved drawing to finished piece, because casting, setting and finishing each need their own bench time.
Standard repair, sizing, setting, engraving and appraisal work all happen at our bench in Ontario. The rare exception is a full mechanical watch overhaul or a factory-warranty item, which must go to an authorized service center — and we tell you up front when that applies.
Yes, and it is a large part of what we do. We can restore a worn setting, reset a stone into a new piece, restring pearls, or appraise an estate for probate. We will also tell you honestly when a piece is better preserved as-is than modernized.
Our written appraisals include full item description, measurements, grading notes, photographs and current replacement value with comparable market documentation — the format carriers expect. Bring your policy details and we will match the wording your insurer requires.
Walk in any time we are open for repairs, batteries, cleaning and quotes. Appraisals and custom design consultations go faster with an appointment, since they need dedicated bench and loupe time.
Not sure which service you need? Ask us.
Describe the piece and what is wrong with it. We will tell you what it needs, what it costs, and whether it is worth doing.
